The Video Bug Report
There is a first time for everything, and several weeks ago I experienced my first video bug report. At first I was excited – it's not often that you can follow a use case all the way through and see a random defect on a client machine. Then, I was dismayed. You see, it came as an attachment to an email. The subject line was "Authenticated search bug". The body of the email only contained the video attachment. The video did not have sound. So, I watched the video and played go-fish for the bug.
In the end all I saw was a beautfully rendered search results page.